Currently Paucal offers shipping throughout the US only. This ensures that we meet our standards for quality and ensure compliance before we offer our products in any other regions.

Yes, sales tax is applied to all US orders at checkout.

We can't make any changes to your order after the order is placed. If you would like to cancel it, please email support@paucalskin.com and we will do our best.

Our goal is to make sure that you have the best experience with us. That means if our products aren't for you, we'll refund the purchase price of your first order in full, with proof of purchase, within 90 days from the date of purchase from us from our website. This 90 Day Money Back Guarantee applies to your first purchase of our product.

To request a refund, contact us at support@paucalskin.com